Effective Date: 18 June 2025

Accessible ICT Pty Ltd (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, billing information, and other identifiers you provide.
• Usage Data: Data about how you interact with our services, such as IP addresses, browser types, and access times.
• Technical Data: Information about your devices and network.

2. How We Use Your Information

We use your data to:

• Provide, operate, and maintain our services.
• Process payments and manage billing.
• Communicate updates, support, and promotional materials.
• Improve our services and develop new features.
• Comply with legal and regulatory requirements.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Trusted third-party service providers who help us deliver services (under strict confidentiality agreements).
• Legal authorities when required by law or to protect rights.
• Business partners, but only with your consent.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have rights under applicable privacy laws, including:

• Accessing and correcting your personal data.
• Requesting deletion or restriction of processing.
• Withdrawing consent where applicable.
• Objecting to processing and requesting data portability.

To exercise these rights, please contact us at contact@accessibleict.com.au.

6. Cookies and Tracking

Our website and services may use cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings.

7. Responsible AI

Accessible ICT Pty Ltd is committed to the ethical and responsible use of Artificial Intelligence (“AI”) technologies in our services. Our principles include:

• Transparency: We disclose when AI is used in our services and provide clear information about its role and impact.
• Data Privacy: AI systems process personal data in compliance with this Privacy Policy and applicable laws. We ensure AI does not compromise your privacy or security.
• Ethical Use: We avoid AI applications that could cause harm, discrimination, or violate human rights.
• Accountability: We maintain oversight over AI systems, ensuring they operate reliably and fairly.
• Compliance: We adhere to relevant laws, regulations, and industry best practices regarding AI.
• User Rights: You have the right to inquire about AI data processing, request human review of AI decisions, and opt-out where applicable.

If you have questions or concerns about our AI use, please contact us at contact@accessibleict.com.au.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or our website. Please review this policy regularly to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: